Refund policy

✨ CapeGlowCo. — Returns & Refunds Policy

At CapeGlowCo., we pride ourselves on offering high-quality beauty products crafted with care. Due to the personal and hygienic nature of our items, we do not accept returns or offer refunds once an order has been delivered.

Please review this policy before completing your purchase.

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🚫 No Returns

For hygiene and safety reasons, all sales are final.
We cannot accept returns on any products — whether opened or unopened.

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🚫 No Refunds

We do not provide refunds for:
• Change of mind
• Ordering the wrong item
• Personal preference
• Sensitivity or allergic reactions (please review ingredients before purchase)

All sales are final once your order is placed.

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✔ Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please notify us within 48 hours of delivery.

To report the issue, please use the Contact page on our website.
Include your order number and clear photos of the product so we can assist you as quickly as possible.

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💛 Why This Policy Exists

Beauty and skincare products cannot be resold or restocked safely once they leave our facility.
This policy ensures every customer receives fresh, untouched, hygienic products — always.